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Safe Harbour
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A mental health crisis prevention service in Epsom available by clinical referrals only.
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What is Safe Harbour?
Funded by Surrey County Council’s Mental Health Investment Fund, Safe Harbour offers a six-week rolling programme which aims to reduce the frequency and severity of mental health crises and provide clients with alternative strategies to prevent visits to emergency services and hospital admissions.
Safe Harbour is a non-clinical daytime service, available by clinical referral only. It focuses on prevention, intervention and action planning.
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What We Do
Safe Harbour aims to provide a holistic approach to self-care, wellbeing and managing mental health. We understand that each one of our clients’ needs are individual. We want to help our clients set goals that are right for them to move forward which is why we discuss a tailored plan at the start of their programme.
We are a friendly and approachable team. We check in with our clients daily, via text, phone call or face-to-face at the Brickfield Centre in Epsom. Our clients can attend face-to-face drop-in sessions every day and also attend our group recovery workshops multiple times a week.
Recovery workshops cover a wide breadth of topics on managing crisis, building resilience, as well as improving self-esteem and self-compassion. We aim to equip our clients with the tools and skills they need to enable change. In addition to this, clients have one-on-one sessions with us, where we work on their individual plans, cover specific topics and signpost to other appropriate services.
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Who Is Safe Harbour For?
We accept referrals for clients who are over 18 years old and living in Surrey. Eligible clients will have been identified by relevant agencies as requiring ongoing support in preventing crisis escalation and are not requiring urgent clinical intervention or hospital admission.
The aim of the service is to support clients to reduce hospital admissions, GP appointments regarding mental health, use of Blue Light services and visits to emergency services.
Unfortunately, we are unable to support people who require immediate clinical treatment or hospitalisation, or anyone who is high risk to themselves or others, and anyone under the influence of drugs or alcohol at the time of their support.
This does not necessarily exclude clients who are receiving clinical treatment elsewhere so please contact us to discuss this further.
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Where To Find Us
Safe Harbour is available from 9am to 6pm, 365 days a year including bank holidays and weekends.
It is located at the Brickfield Centre, Portland Place, Epsom KT17 1DL
There is a large free carpark available.
If you are not local to Epsom, you can also access Safe Harbour in Woking, which is delivered by partner organisation Catalyst Support.
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How to Refer to Safe Harbour
We are open to referrals from a range of mental health services:
- Home Treatment Team
- Community Mental Health Recovery Service (CMHRS)
- Psychiatric Liaison
- GPs and GPimhs Clinical Staff (GPimhs stands for GP Integrated Mental Health Service)
- Safe Haven Clinical Staff
Other clinical teams, please enquire at: safeharbour@maryfrancestrust.org.uk
Please click on the button below to access our referral form. Referring clinicians should assess that criteria are met when referring and that the referral form is fully completed.
Please note, Safe Harbour is different to the out-of-hours crisis support service Safe Haven. To understand these differences please see our infographic.
Click here to access the virtual Safe Haven out-of-hours service in Epsom.
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Crisis Support
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If you or someone you know are experiencing suicidal thoughts or a mental health crisis, there are many resources available to support you.
